A company in India called ZELIO E Mobility has made a special promise to people who buy their electric scooters and three-wheeled taxis. According to DriveSpark, this company will fix broken parts for free for two whole years after someone buys their vehicle. This is called a warranty, and it helps people feel safer about buying vehicles that run on electricity instead of gas.
What Does This Promise Cover?
The warranty is like a superhero shield that protects important parts of the vehicle. If these parts break by themselves (not if you crash), the company will replace them for free. The protected parts include the motor (which makes the vehicle move), the controller (the brain that tells the motor what to do), and the chassis (the strong frame that holds everything together).
| Part Name | What It Does | Why It’s Important |
|---|---|---|
| Motor | Makes the wheels spin so you can move | Without it, your vehicle won’t go anywhere! |
| Controller | Tells the motor how fast to spin | It’s like the brain of your electric vehicle |
| Chassis | Holds everything together | Keeps you safe and makes the vehicle strong |
When and Where Can People Get Help?
This special promise starts on April 1, 2025 (next year in spring). Right now, ZELIO has 400 stores and service centers across India where people can get help with their vehicles. By the end of next year, they plan to have 1,000 places where people can buy vehicles and get them fixed.
Why Is This Good News?
Kunal Arya, one of the bosses at ZELIO, says: “At ZELIO, customer satisfaction doesn’t end with the sale—it begins there.” This means they care about people even after they buy a vehicle. This promise helps people feel safer about buying electric vehicles because they know the company will help them if something goes wrong.
How the Promise Works
If something breaks on your vehicle, you can send the broken part to ZELIO. You don’t need to fill out paper forms – it’s all done without paper! The company will check the part and send you a new one within three days. Even better, if you sell your vehicle to someone else, the promise goes with it – so the new owner gets the same protection.
Which Vehicles Get This Promise?
This special warranty covers these electric vehicles made by ZELIO:
- Two-wheelers (scooters) named X-Men, Gracy, Eeva, and Mystery
- Three-wheelers (like taxis) named Tanga Butterfly and Tanga SS
For the three-wheeled taxis, only the chassis (the strong frame) is covered by the warranty. For scooters, the motor, controller, and chassis are all protected.
Why This Matters
This news is important because it helps more people feel good about buying electric vehicles. Electric vehicles are better for our planet because they don’t make dirty smoke like gas-powered vehicles. When companies make strong promises like this, it shows they believe their products are well-made and will last a long time.
